Shipping policy
Processing Time All orders are processed within 1–3 business days after payment is confirmed.
Delivery Timeframes We ship worldwide. Estimated delivery times are:
- Philippines: 7–15 business days
- United States & Canada: 10–20 business days
- Rest of World: 14–30 business days
Delivery times may vary due to customs clearance, holidays, or carrier delays.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your email address] and we'll investigate with the carrier.